Employability Training Employees satisfied with working at Rabobank Staff numbers A preliminary study into the improvement of staff employability, which was held in conjunc tion with the Works Councils and the relevant Unions in 2006, indicated that most managers and employees do not (yet) consider their employability as a great problem, but expect its importance to grow in the future. The necessity of ongoing personal growth and self-develop ment was stressed. The study also showed that instruments for working on employability are not used to their utmost yet. In 2007, employees will be given the opportunity to estimate their own employability by means of a self-scan. Another subject for investigation will be the question if and how the mobility of 'older' employees could be improved by reducing financial mobility impediments. Individual and professional development is important for employees to keep enjoying their work and remain valuable to the bank. To this end, employees prepare personal development plans in consultation with their supervisors. Practical aids are available to both employees and managers. Central elements in the bank's employee training policy are individual development, career and the training that is required for optimum job performance. In 2006, work was done on an electronic training file for all employees at Rabobank Nederland and the local Rabobanks. By linking a personal training file to the training require ments of the job concerned, it can be quickly assessed whether an employee has the desired degree of expertise. In annual reviews, it is decided which training efforts an employee should make in order to ensure a high level of expertise. Employee satisfaction is essential for the achievement of the organisation's targets. Internal surveys held periodically among the employees demonstrate that overall satisfaction with working conditions was maintained at a high level in 2006. At 87% (81%), Rabobank's performance on this aspect is significantly better than the external benchmark, which comprises forty large Dutch enterprises (73%). High satisfaction with working conditions is also reflected in the low absenteeism due to illness, which declined further in 2006, from 3.7% to 3.6%. In addition, an external survey by Incompany business magazine showed that Rabobank was in the top three of enterprises with the highest employee satisfaction. Rabobank's own employees give an average rating of 7.5 for employment conditions, career, culture and job. Compared with 2005, Rabobank Group's total workforce grew by 5,221 to 56,209 (50,988), which is largely due to Rabobank's acquisitions during the year under review. This is reflected in an increase in the number of staff in wholesale banking and international retail banking, asset management and investment, leasing and the Real Estate division. In 2006, the number of employees in domestic retail banking grew as well. For more information www.rabobank.com The people at Rabobank 91

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Annual Reports Rabobank | 2006 | | pagina 95