Risk-related costs down Ambitions and outlook for 2006 31 Rabobank Group Annual Report 2005 Core activities: domestic retail banking Value adjustments were EUR 72 million lower at EUR 175 million. Risk- related costs amounted to 14 basis points of the average risk-weighted assets. This is 7 basis points lower than in 2004, in line with the improve ment in the loan portfolio, which consists predominantly of personal lending. The operating result before tax increased 30% to EUR 1,521 (1,172) million. Adjusting for the non-recurring results referred to above, the increase amounted to 13%. Customer satisfaction is an important spearhead for 2006. The local Rabobanks will show that despite their upscaling through mutual mergers, the high quality of service provision will be maintained. The number of client interface points will continue to grow and the possibilities for virtual banking will be expanded. The service focus will likewise be strengthened further, especially by listening to clients and providing advice at the times when it is important to the client. In addi tion, the local Rabobanks aim at maintaining and if possible expanding, their dominant market share and at strengthening their position at the top of the private and corporate markets and in the large cities. For 2006, it is anticipated that the interest margin will decline further. Total income, the greater part of which is interest income, will be under pressure as a result. For more information www.rabobank.com Results (in EUR millions) 2005 2004 change Interest 4,176 3,949 6% Fees and commission 1,205 1,156 4% Other income 50 68 -26% Total income 5,431 5,173 5% Staff costs 1,990 1,836 8% Other operating expenses 1,745 1,918 -9% Total expenses 3,735 3,754 -1% Gross profit 1,696 1,419 20% Value adjustments 175 247 -29% Operating profit before taxation 1,521 1,172 30% Net profit 1,024 757 35% Risk-related costs (in basis points) 14 21 -33% Balance sheet (in EUR billions) 31-Dec-05 31-Dec-04 Total assets 219.8 201.5 9% Private sector lending 200.7 183.6 9% Savings 77.7 71.9 8% Total risk-weighted items 132.8 124.9 6% FTEs 28,909 28,970 0% Market share Mortgages 23% 25% Agricultural sector 83% 84% Trade, industry and services 38% 40% Savings 39% 39%

Rabobank Bronnenarchief

Annual Reports Rabobank | 2005 | | pagina 31