Financial results Net profit up 35% Lower expenses 30 Rabobank Group Annual Report 2005 Core activities: domestic retail banking In addition, the knowledge centre investigates opportunities for growth. For example, it carried out a study of the biofuels market, which has enormous potential. Besides offering farmers very promising opportuni ties, it requires significant financing and the knowledge centre informs and advises clients on this. Stable market share in agricultural sector Despite increased competitive pressures, particularly in horticulture, market share in the agricultural sector remained virtually stable in 2005, at 83% (84%). Besides market share, the customer satisfaction among agricultural clients was also surveyed. Customer satisfaction in the food agri sector rose substantially in 2005, with the percentage of clients stating they were 'highly satisfied' with Rabobank rising from 86 to 93. Innovation is also important in the agricultural sector For the agricultural sector too, it is important to continually seek innova tion in products, services, processes and sustainability. Almost three- quarters of agricultural businesses are working on optimisation of their business processes and more than half wish to improve their products and services. External factors play a part as well. Due to the recent strong rise in energy prices, glass house horticulturists in particular are compelled to find solutions leading to lower energy consumption. Not surprisingly, this sector is considered the most innovative. Good examples are the Greenhouse as a Source of Energy and The Closed Greenhouse, which are initiatives with close involvement of the Rabobank. In livestock production, the rise in energy prices and the need to store more manure has focused the attention on fermenting installations. Co-fermentation of manure together with other organic matter is ready for practical use in livestock production. Targeting agricultural entrepreneurs aiming to invest in innovation, sustainability and increased scale of operations, Rabobank introduced the Rabo Growth Innovation Loan in 2005. This loan of up to EUR 1.5 million offers farmers a financing solution if capital intensive investments do not provide sufficient certainty. The loans are guaranteed by the Rabobanks Guarantee Fund Foundation, which has been established to stimulate business activities among members of the local Rabobanks. Lending to food agri up 8% Lending to the food agri sector showed relatively strong growth and was 8% higher, at EUR 21.5 (20.0) billion. The primary agricultural sector accounted for the greater part of this increase, growing by 15% to EUR 17.8 (15.4) billion. Growth was seen particularly in services to the arable farming, dairy production and glass house horticulture sectors. These sectors seem to enjoy great interest on the part of other providers of financial services as well. The other sectors were virtually unchanged. Lending to the pig-farming segment declined slightly. During the past year, the local Rabobanks succeeded in growing their number of larger loans owing to a more specialised focus on the larger businesses in these sectors as well as the excellent collaboration between various specialisations within the Rabobank Groep. It is becoming increasingly clear that Rabobank is succeeding in producing tailor-made offers for large business expansions while making optimum use of innovative solutions. The sale lease back construction is an example that enables entrepreneurs to achieve significant benefits. Net profit of the domestic retail banking operations was 35% higher, at EUR 1,024 million. Income was EUR 258 million higher, at EUR 5,431 million, a rise of 5%. The greater part of income, 77%, comprises interest income. This item rose by 6% to EUR 4,176 (3,949) million. The growth in interest income therefore lagged behind growth in lending and savings. Largely due to the narrow margins resulting from the levelling-out of the yield curve and increased competition on the mortgage market, the growth in net interest income was unable to keep pace with the growth in lending and savings. With many private and business borrowers taking advantage of the low mortgage interest rates last year to refinance on more favourable terms, interest income benefited from one-off payments of penalty interest. In order to neutralise part of this effect, derivative contracts linked to the mortgage loans were likewise repaid prematurely, which resulted in losses. As a result of these two effects interest income showed a net increase. Interest income for 2004 includes a non-recurring charge on the investment portfolio. Commission income was up 4% at EUR 1,205 (1,156) million, reflecting the improved stock market climate which generated higher commission income from securities. Commission income from funds transfer and insurance was also higher. Total expenses were 1% lower at EUR 3,735 (3,754) million, reflecting a decrease in other operating expenses. Staff costs rose 8% to EUR 1,990 (1,836) million, due to higher pension expenses, regular salary adjust ments and increased expenditure on temporary staff. The number of internal FTEs decreased marginally to 28,909 in 2005. Other operating expenses were EUR 173 million lower at EUR 1,745 million, due to a decrease (9%) in expenses charged by Rabobank Nederland to the affiliated banks and lower depreciation. The efficiency ratio (total expenses/total income) improved in 2005 from 72.6% to 68.8%.

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Annual Reports Rabobank | 2005 | | pagina 30