Management development Employer of choice Employee contribution to pension plan 60 Rabobank Group Annual Report 2003 In 2002,a start was made with an analysis of the potential and the ambitions of senior employees at the local banks and Rabobank Nederland.This exercise was completed in 2003. On the basis of the results and the requirements of local Rabobanks,a renewed Management Development policy was introduced, providing career guidance and inflow, throughflow and outflow for senior managers in a central centre of expertise. For the other positions, co-operating regional HR teams of local Rabobanks offer career guidance where required.They also coach employees in finding new jobs within their regions. All this enables Rabobank to offer career solutions to all its employees. It is gratifying that the policy to promote women in senior positions is gradually leading to results. In 2002,15.6% of female employees held senior or management positions. In 2003, that percentage rose to 16.7. This represents an increase on 2002 in the number of women in this group. In spite of the pressure on employment, Rabobank employees remain highly satisfied with their employer, according to the 2003 working conditions survey. Rabobank performs better than other large enterprises in ten out of the twelve areas surveyed. As in 2002, the subjects 'working together' and 'leadership' still need improvement, but the gap between Rabobank and other companies is closing. In external circles, too, Rabobank Group is valued as an employer. Surveys carried out by the magazines Intermediair and Management Team in 2003 ranked the Group as the second best employer in the Netherlands. In June 2003, the fourth Rabobank CAO (collective labour agreement) was finalised. An important change was reached in relation to pensions. In proper consultation with the unions, the Bank reached an agreement on employee contributions to the pension premiums. Employees 'Our bank attaches great importance to training. Some 70% of our employees participate in training courses: technical courses, skills and sales training, coaching courses, and many more.We also encourage some staff to follow a higher vocational education course. This increases their skills and employability at work and opens up new opportunities for them in the future. I myself attended the 'results-oriented management in turbulent times' course in 2003, a varied, intensive and turbulent course. After listening to the constructive feedback from my fellow course participants and from my own staff, I was able to improve

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Annual Reports Rabobank | 2003 | | pagina 64