70 Rabobank Group Annual Report 2002 Index A E ACCBank 11,19,30 Economic capital 58 Agricultural sector 26,49 Effectenbank Stroeve 18,32,54 ATB Financial 11 Employment benefits 36 Alex 11,18,34 Executive Board 4, 13 Algemeen Burgerlijk Pensioenfonds (ABP) 11,25 Expenses 53 Asset management 32,53 Assets managed and held in trust 10,32,34 F Funding 31,40 B Funds entrusted 50 Balance sheet total 49,62 Bazel-II 58 G BIS ratio 51 Gilde Investment Management 31 BMG Group 36 Green arrangement 45 Boston Partners Asset Managers 11,32 Group Treasury 31,53 Branch office network 27 Business clients 25 H C Human resources management 42 Central Delegates Assembly 14,60 Collective Labour Agreement 43 Image 21,42 Commit 36 Income 52,61 Complaints 21 Insurance 37,54 Co-operative 16,22,60 Interest income 52 Corporate governance 4,10,12 International Private Banking 11,32 Corporate market 29 International services 11,29,40 Cost control 14,17,29 Internationalisation 11,14,18,67 Country banking 11,19,30 Internet banking 11,27,33 Customer satisfaction 20 Interpolis 36,54,57 Customer value 16,20, 27,47 Investment 32,53 Investment fund 33 D Investment orders 32 Daiwa Securities 41 Investor Relations 40 De Lage Landen 39 Distribution policy 17,18 L Leasing 39,54 Lending 10,25,45,49,56 Liquidity needs 40

Rabobank Bronnenarchief

Annual Reports Rabobank | 2002 | | pagina 72