Q&A FIRST SECURITISATION FAGUTIES FOR CANADIAN CLIENTS CLIENT EVENTS CALENDAR 2011 ONLINE Global with Paul van Apeldoorn Americas RIIN Chief Commercial Officer at Bank Populaire du Rwanda S.A. Q Q POPU,, Bank Populaire du Rwanda S.A. (BPR) is the largest retail bank in Rwanda. The bank has a strong F&A focus, and is 35 percent owned by Rabobank Paul van Apeldoorn talks about his experiences of working in Kigali, the country's capital. A "It's interesting to work in a country that's as dynamic and developing as strongly as Rwanda currently is. I have a hands-on managerial role, and tend to be very much involved in all areas of the bank's development - from IT and automating branches, to training staff and organising personnel. So from that perspective it's more like building a complete bank from scratch. My day-to-day role is essentially a combination of developing and managing the bank's processes, combined with all-round problem solving. A "In Rwanda, it's all about creating a strong customer focus and strengthening our distribution channels, which is what I focused on in the Netherlands and Poland. And when you deal with customers' needs, you encounter many of the same issues that you run into in other countries. The most obvious differ- ence is the state of the bank's development. On one hand, BPR has a mobile banking system that is well advanced, while on the other hand there are many branches that are still manually managed - in other words, operate without computers or, in some cases, even electricity. Mobile banking is the lifeblood of Rwanda's banking system, enabling customers to check their accounts, make transfers, pay bills, and so on. The service is especially important here, where very few people have internet access. 1 ISSUE 27 MAY 2011 RI WORLD Rabobank International's DCM Securitisa- tion Americas' team recently acted as lead agent and sole lender, alongside Rabobank Canada, and closed a 3-year CAD 110 mil- lion trade-receivables securitisation facility for Maple Leaf Foods Inc., and a 3-year CAD 60 million trade-receivables securiti sation facility for Canada Bread Company Limited. Rabobank replaced TD Bank as Lead on the Securitisation. The execution of these transactions is a major success for both DCM Securitisation Americas and Rabobank Canada, as they represent the first securitisation facilities that Rabobank has completed for Canadian clients. DCM Securitisation's mandate was based on structural innovation centered around understanding the key de-recognition is sues presented under IFRS, and developing a customised solution for Maple Leaf and Canada Bread, whose primary objective was maintaining consistently applied ac counting policy under the newly proposed IFRS rules in Canada. This was a solution that no other Canadian bank was able to deliver, and it's believed that this innova- tive structure will have global applications for additional Rabobank clients who report under IFRS guidelines. Rabobank International recently launched its Client Events Calendar 2011 on its intranet site, Meeting Point. The calendar displays all - internal as well as external - events involving Rabobank International around the world for Rural Retail and Wholesale markets. It has been designed as a tooi to support Relationship Managers globally create a more tailored cliënt rela tionship development plan. By providing an incorporated view of all the cliënt events that will be organised worldwide by Rabobank, Relationship Managers will be able to invite the right people to the right event, which increases cliënt intimacy, and supports global bench- marking with colleagues. The RI Client Events Calendar 2011 can be found at: http://meetingpoint. rabonet.com/applications/calendar/ calendar.asp. Alternatively, to access the calendar, click the calendar icon in the top right-hand corner on the Meeting Point homepage. For more information, e-mail: globalevents@rabobank.com RI cliënt events calendar 2011 Wholesale and Rural Retail

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