'The secret of our success' Relentless progress Map of Rabobank North America as of April 2011 Rl Wholesale Rabobank, N.A. Rabo AgriFinance transactions done. We recently did another very large deal - more than USD 1 billion - for Mars Incorporated, and our competition were impressed that it was done without their knowledge, because Mars wanted to do it quickly and with one bank. Our clients and our competition look to us to be a partner in financing deals because they know we are a big player and we can deliver." RI-NAW has come a long way in a short time. André Blom, Chief Credit Risk Officer at RI-NAW, puts it into perspective. 'When, in 1981 you come to America and you're a Dutch F&A bank, it isn't every company who lines up and says, 'that's fantastic - we've been waiting centuries for that.' To grow that market and reputation is a tough process." RI-NAW's credit function has been a strong foundation for that effort - today, the region's credit risk management remains the highest rated in the Rl network. Internal programmes have also helped. In 1998, the organisation - then comprising just the US and Canada - implemented an initiative called 'Organising for Success'.Through the programme, the business increased cross-sell of products from 9 percent of revenues in 1998 to 30 percent or higher from 2003 onwards. RI-NAW also rationalised its cliënt base to focus more on larger F&A companies. In 2002, a 'Good to Great' programme was introduced under the leadership of Bob Bucklin and General Manager Cor Broekhuyse. The main goal was to become the leading F&A bank in the US by 2006 - so the survey that year indicating a 63 percent approval rating feit especially rewarding. Access to clients at the CEO and CFO level is extremely strong, not least because of initiatives such as the North American Agribusiness Advisory Board - 22 CEOs of key RI-NAW clients who meet annually - and the Annual North American F&A Client Appreciation Dinner. Jim Kenwood, RI-NAW Relationship Manager Proofof Rabobank'sstrength in the UScan be seen in the tremen- dous success achieved with Smithfield Foods, a leading global pork company. Building on a 20-year relationship and a plan developed in 2007, RI-NAW closed a USD 200 million unsecured bilateral term note with Smithfield in 2008 to refinance Smithfield's subordinated debt. Then, in July 2009, RI-NAW played a top-tier role in Smithfield's debt refinancing and recapitalisation plans. RI-NAW Relationship Manager Jim Kenwood explains: "Rabobank was mandated as sole lead arranger and holder of the USD 200 million multi-year senior secured term note financing. We were then mandated to be the USD 100 million joint book runner and co-lead arranger and syndication agent for the USD 1 billion senior secured asset-backed loan multi-year revolver that was closed in July 2009. Rabobank Securities was also mandated as lead and senior co-manager for public debt and equity issues. All of these factors contributed to a credit and cross-sell revenue stream for Rabobank of over USD 10 million per year. This compares to the less than USD 1 million that existed in 2007." And, in early 2011, Rabobank won the mandate to replace JPMorgan Chase as Smithfield's lead bank - a milestone event. Synchronised planning and effort across the whole team was vital to identify Smithfield's needs and win the business. "That's our secret of success," says Kenwood. "Top-rate people working hard as a team. You're only as good as your individual team members." ISSUE 27 MAY ."lil Rl WORLD

Rabobank Bronnenarchief

blad 'RI World' (EN) | 2011 | | pagina 31