Dear colleagues, EDITORIAL We hope you enjoy this edition of The Word. As of the 1st of this month, our revised governing structure is in place. We now have a Wholesale MT and an International Retail MT. While details are available via RI's intranet site Meeting Point, it's important to reflect on why we made these choices. We believe that this is the right way to organise ourselves to achieve the objectives stated in the Rabobank Group Strategie Framework 2009 - 2012. For Rl this means having a clear Food and Agribusiness (F&A) focus internationally and pursuing an all-finance provider strategy in the Netherlands. The driving force behind this focus is the objective to the return to a more balanced bank by; generating stable income growth, repositioning of activities in light of current market developments, a balanced set of cliënt facing businesses, less dependency on group funding and leveraging the F&A value chain by building on our core customers. The revised governing structure is a key ingrediënt to fulfil these objectives. The Wholesale organisation led by Sipko will focus on professional products and corporate clients. The aim is to reach a higher level of cliënt intimacy. We need to move away from a product approach and instead focus on cooperation, promoting cross-sell throughout the businesses, and most importantly focus on our clients. The additional experience of the newly appointed senior bankers Lex Kloosterman and Jan van Nieuwenhuizen will strengthen our commercial capabilities in this respect. The Retail organisation led by Berry will focus on farmer fïnance, direct banking and our retail operations.To grow the retail business in a sustainable way, emphasis will be put on strengthening the deposit base either through direct banking or retail operations. Governance within the retail organisation and setting up a framework to facilitate exchange of our knowledge and expertise in farmer fïnance, retail and direct banking are two other aspects Rl Retail will focus on the coming period. Although the retail banks in our portfolio are large banks in an Rl context, they have small market shares in the countries in which they operate. To seize their unleashed potential, a majority ofthem need additional management attention and investments in their operations. The support functions (Control, Risk Management, ITOPS, HR, Communications, Legal, Tax, Compliance, Corporate Secretariat, etc), will support both organisations. With the revised governing structure, we are in a better position to create more value for our clients in both Rl areas and it enables us to generate stable income growth; the topic of this issue's cover story. During the months of August and September, we presented the Rl interim results across all regions. Rl realised a relatively good result, with a total income of EUR 1.94 billion and a gross result before impairments and tax of EUR 1.25 billion. This gross result was almost twice budget and reflects a strong GFM performance and an ahead-of-budget contribution by Corporate Banking andTCF.The significant impact of impairments illustrated the deteriorated economie climate, which resulted in a net result of EUR 257 million for Rl. The challenges will continue with the dampened economie outlook for the latter half of 2009 and into 2010. Yet, there is a growing frequency of positive media headlines. For instance in the United States, where the crisis began, the first signs of recovery are showing. What these signs are and how we as Rabobank are seizing the opportunities can be read in this issue's region special. The sector special features Special Asset Management (SAM) and their proven value to clients caught up in the economie downturn. The bottom line is that no one gains from bankruptcy. SAM works with clients to put flexible financial measures in place, striving to reach arrangements that ensure cliënt sustainability. In cases of successful conclusion, Rabobank has realised unparalleled levels of cliënt intimacy. The credit crisis reminds us how important the basics of banking are. Five key value drivers underpin our defïnition of balanced banking: strict cost management, efficiënt allocation of capital, minimising expected loss and provisions, proper liquidity pricing and increasing stable income. If we continue to be disciplined in these banking principles as illustrated in this edition's banking special, we will emerge stronger and more balanced from the current crisis. Rabobank has been able to make gains relative to peers in the banking landscape. At the same time, as we are all well aware, continuing recessionary pressure is impacting our clients and thus, ourselves. For the second half of 2009, we need to excel our business where we can in a profitable and sustainable manner. Given the new market realities, we are confident that there is ample room for Rl to seize the opportunities with our clients across the F&A value chain. Sipko Schat Berry Marttin Executive Board member Executive Board member issue 2i 'i i THE WORD 3

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blad 'RI The Word / The Word' (EN) | 2009 | | pagina 3