TABLE OF CONTENTS GLOBAL SPECIAL ASSET MANAGEMENT (16-21 Q&A (22-23) SURVIVING THE US CREDIT CRUNCH (24-27) Rl EVENTS (28-29) MAKING THE RIGHTCHOICES (30-34) HR ANNOUNCEMENTS (35) RIIN THE NEWS (4-7) WHOLESALE/RETAIL: NEW STRUCTURE, NEW CHANCES (8-13) IN THE LIMELIGHT (14-15) How GSAM helps clients in trouble witb intensive support Ruud Nijs, Head of Corporate Social Responsibility: 'This is the moment oftruth: do we really mean what we have been sayingforyears?' How Rabobank is weathering the US economie storm well thanks to a thoughtful strategy The five value drivers costs, capital, expected loss/provisions, liquidity and income are crucial for increasing customer intimacy. And for our future The latest developments The revised Rl governance: how it works. What it meansfor Wholesale and Retail Piet Moerland, Chairman of the Executive Board of the Rabobank Group: 'Wholesale and retail banking should reinforce each other' Editorial Address: The Word is a strategie internal magazine /\c Mixed Sources 1 Product group from well-managed V# forests, controlied sources and recyded wood or fibre 1 wwwfscorg Certno SCS-COC 00S12 -17 OV_ O 1996 Foresl Stewardship Council for Rabobank International employees Rabobank International Editor-in-Cbief Ingrid Hagen Global Communications Team P.O. Box 17100, 3500 HG Utrecht, The Netherlands Internal postal code: UC 0 356 Project Managers: E-mail: fm.nl.utrecht.The Word Richard Vogeler Cerine van Klaveren Copyright: Pbotography: Images are subject to copyright protection Design Text: Merlijn Doomernik, Edwin Walvisch; and may not be used without permission Readershouse Brand Media Corbis, Getty Images, iStockphoto; Amsterdam Rhonald Blommestijn (illustrations) Printsupport: vdBJ/PrintSupport 2 issue 2i bi THE WORD

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blad 'RI The Word / The Word' (EN) | 2009 | | pagina 2