Metals and Energy Relationships that work Global reach The Metals target cliënt base will include any company involved in the production, origination, processing, merchanting/trading,and/orconsumption of metal commodities and institutional metal commodity inves- tors.These companies don't necessarily need to be based in countries where Rabobank has a presence. The Energy commodity business is comprised of two main sectors: Hydrocarbons (crude oil, gas - LNG included - and refined products) and Power (electricity).The expectation is that, over time, the sector "Refined Products" will grow to include the relatively embryonic bio fuels industry. In the start-up phase ofTCF Energy,a number of'quick wins"stand to be gained in the Hydrocarbons sector, as these are the most active, developed and transparent markets. The Oil Gas Industry offers the bank substantial and varied opportunities to build up an extremely attractive and diversified portfolio, providing and safeguarding an above-average return on capital. fuels being mixed together with fossil fuels. Carbon credits are also being sold together with metal products. Cross-commodity knowledge is therefore increasingly required in this market. An optimal composition oftheTCF portfolio would be an equal distribution among Energy, Metals and Agri. In addition, clean exposure should be limited to 20%, with 80% secured or transactional. 'If you don't do that, you don't add value,' explains Boogaard. While initially approached from the trade finance product expertise only, the department has chosen to combine that with the relationship management approach, as well. This strategie step will ensure an improved, global, consistent prod uct offering to selected companies active in the international commodity trade. To be successful in this market, a relation ship management approach towards professional trading companies should be combined with product specialisation,' says Boogaard. The skills developed for this market can then be cross-sold to a wider range of customers.' A second strategie step is the decision to focus on international trade flows, rather than just on one-off deals. The ambition is to finance repetitive trade flows from origin to destination, lengthen the chain and increase revenues per transaction. 'By lengthening the chain, we eam more fees for the same risk. At the same time, we reduce the risk of fraud, which is an ongoing problem in this industry. Furthermore, we would like to have repetitive deals in certain markets.' Boogaard is also clear about what she doesn't want. 'We will stay away from non-liquid commodity markets, non-professional parties and companies without a clear role in the commodities value chain.' TCF's customer base is limited to a group of 500 active rela tionships worldwide, and includes Glencore, Vitol and Noble, to name a few. In a high-risk environment, where local and regional knowledge needs to be combined with industry and product knowledge, an organisation model has been adopted to maximise customer intimacy, but also reflect the key risks to be managed. The organisation model combines the relationship management approach with the TCF product expertise. The core competence of professional Trade Commodity Finance teams is to analyse trade flows and understand the risk of companies active in the international commodities business. 'Because of this core competence, it is effective to concentrate the various forms of lending (clean, secured, transactional, own- ership based) and trade products under one unit,' says Boogaard. To be effective, you need to have access to, and understanding of, the full range of participants in the marketplace.' 26 The Word

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