Contents
Navigation by 'Radar' - wholesale-wide
customer relationship management (14)
Bank Sarasin reports (24-26)
A round up of our recent international acquisitions (4-7)
Important lifeline or just an experiment? RI's internet banking ambitions (8-10)
Boosting internal co-operation makesfor
more intimate cliënt relationships (11 15)
Cultural insightsfrom around theworld (16-17)
M&A Europe is striking when the market is ripe (18-21)
Communications network to share market know-how (22-23)
Masthead
Editorial Staff:
Editor in Chief Coordination Arjan Veraart
Project Manager Judith Olde Rikkert
Managing Editor Kirsten Spry (The Write Company)
On cover Hidzer Kiewiet de Jonge
This publication is printed on environmentaily friendly
Editorial Address:
Rabobank Netherlands Communications Directorate
P.O. Box 17100,3500 H6 Utrecht, the Netherlands
Telephone:+31 30 2161854
Telefax: +31 30216 1916
Email: j.olderikkert@rn.rabobank.nl
paper purposely selected by Rabobank.
Design &Text rhc write comfiany, Amsterdam
Printing BV Grafisch Bedrijf Tuijtel,
Hardinxveld-Giessendam
Photography edwinwalvisch.nl, kevin.nl
humphreydaniels.nl, mip.ie,
fusionphotography.co.uk,
Vincent Boon ofdebeeldredaktie.nl,
gettyimages.com, corbis.com
The Word