Learning leadership Across continents, Rabobank International (Rl) has developed partnerships and corporate relationships in very different cultures, bringing both the Rabobank co-operative spirit and the Dutch banking sensibilities to places where Dutch corporate culture is not the norm. Rl has adapted to these new places and fit in. At a three-day bi-annual meeting for General Managers and Senior Managers of RI's international offices held in Amsterdam this summer, multiculturalism and leadership were high on the agenda. What do the experts have to say? 1 Your cognitive intelligence (IQ) may get you hired but your emotional intel- ligence (EQ) will get you promoted. Think across the spectrum of responses to leadership situations and choose from both the cognitive and the emotional. Then improve the organizational EQ of your team by allocating, as much as the culture supports it, ownership and accountability to employees. 2 Learn aboutthe major themes of the clinical paradigm and apply them to prevent leadership derailment. While team playing and team building across cultures practice self-awareness, empathy, courage, and positive reframing. Tryto maintain a pan-cultural helicopter overview of situations. The Word 29

Rabobank Bronnenarchief

blad 'RI The Word / The Word' (EN) | 2004 | | pagina 29