responsive, responsible, reliable' GrainCorp Ltd, Treasurer, Richard Christian: Crucial co-operation Perseverance vital Future challenges contacts across both organisations. But a durable relationship can only be reached through perse- verance and consistency over time,' says Cox and concludes: 'A strong multi-tiered cliënt relation ship, good product portfolio, solution oriented product people and timely delivery of service will ensure that we remain a very strong competitor and valued service provider to our clients.' such as droughts by withdrawing support or increasing prices; we did not put up our margins during the drought,' says Cox. 'Furthermore, using our research capability, our people on the ground in a variety of industries worldwide, and our ability to bring in specialists for strategie cliënt meetings, we continue to sharpen our edge.' 3 ls> 3 u O c QJ U Cox relies heavily on co-operation with other functions to deliver value-adding solutions. 'While the key role of the relationship manager is to introducé and encourage, the input from Corporate Finance, Credit, Trade, Treasury, Loans Administration, Advisory, Research and senior management has been, and will continue to be, crucial in delivering solutions to GrainCorp.' 'A successful cliënt relationship benefits many With GrainCorp, Rabobank has a relatively large credit exposure. The challenge is to manage that exposure in the future and to continue to generate more income that is not entirely credit driven,' continues Cox. 'At the same time, as our advantage in Australia is in delivering superior cliënt service, we could improve internal processes to be even more streamlined and cliënt focused,' he says. The Word 11 'Rabobank takes the time to understand the industry issues confronting our business, our strategies and ourfinancial capabili- ties, andthen delivers alternatives that we can jointly develop for mutual benefit.' 'The bank's strengths are its people and an honest "can-do" attitude that appear to be hallmarks of the whole organization.'

Rabobank Bronnenarchief

blad 'RI The Word / The Word' (EN) | 2004 | | pagina 11