INTRODUCTION Dear colleagues, Inside view Eye-opening accounts of crises. Look and learn. >24-27< Group moves International Accounting Standards will increase volatility as well as transparency. How is RI taking control? >28-, Pride and satisfaction: feelings I trust every person in the Rabobank International (RI) network shares witb me. Despite the global economie downtum, RI is performing well. The 2002 annual results revealed a net wholesale profit of €277 million. In a world where wholesale banks are not making great profits this is an accom- plishment ofwhich to be proud. Ofcourse, we have our share of challenges. Credit risk is problematic and some organizational aspects need to improve. Even so, the bigger picture shows RI as a stable, profitable and innovative Group entity. We are on track because ofyour first-rate work. This issue of The Word reflects our achievements. Country bankingis coming ofage: in Australia and New Zealand business bas been Consolidat ed under the Rabobank brand (see page 18) and the contribution to our bottom line is extremely pleasing. ACC Bank in beland has declared its first profitable year and expansion of the country banking' strategy is imminent (see sidebar page 5). Our success comes in part from working in a methodical way, as demonstrated by our preparations for conversion to International Accounting Standards (see page 28). Furthermore, while we continue to focus on building cliënt value, we remember to contribute to the communities in which we live and work, as reported in the sponsorship story in this issue. I urge you to keep this bigger picture in mind as you continue to fulfill your roles. The Managing Board and I are extremely grateful to you all. Rik van Slingelandt Chairman, RI Managing Board The Word I 3

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blad 'RI The Word / The Word' (EN) | 2003 | | pagina 3