Strategie selection - building the regional business regional focus Since the purchase of the Primary Industry Bank of Australia in 1994, Rl in Australia and New Zealand has come a very long way. Over the following pages top play- ers in the region offer insight into the details of their success and an update on current activities. Busy as bees Natural progression Effective organization Going for gold What'sNewS Issue 4 July/August 2001 When it comes to this region's cliënt base, it's really about the crème de la crème. Whether it's a question of rural or corporate, the key here is that clients are virtually 100% F&A and always in the top ranks. A dedication to meeting customer's needs has made these relation- ships successful and profitable; those ties will grow stronger with the introduction of new IT systems in the coming months. Says Rob Hartog, deputy CEO, Aus- tralia/New Zealand, 'Whether it's the tra ditional farmer or the major corporates, we're there all across the supply chain. We know what our clients want and need be- cause we take the time to know them on an intimate level. That means we also know that we're working with the right people, building our reputation in the region at the right level. That is about top quality, top serv ices, and being the top F&A financial in- stitution in the re gion.' Rob Hartog In corporate banking, enormous growth has taken place in the last two and a half years since RI launched the restructure of the business into corpo rate banking and product lines. Operating out of Brisbane, Sydney, Melbourne, Perth Andrew Davison 'Iem and Auckland (New Zealand), RI's corpo rate teams in the region have managed to land top companies in virtually every F&A sector. In terms of results, this year's gem to date has been M&A activity, with the six-strong M&A team completing a number of major F&A trans- actions. This includes the sale of two businesses for a fertil- izer company, a number of strategie advisory projects with a Chinese malting com pany (in cooperation with RI Hong Kong), the acquisition bv a Spanish beverage com pany of the majority in an Australian wine company (to- gether with RI Madrid), and two joint projects with off shore offices, one of which was the sale of a business to long-standing Dutch cliënt Nutreco. Andrew Davison, managing director of the corporate clients group, cites this suc cess as part of a natural evolution. 'With a number of very exciting transactions still in the pipeline for this year, we will be see- ing substantial rewards by year's end,' he says. 'These results are real evidence of our commitment to be successful in this market. We started in the corporate advi sory market in 1999, and it's taken some time for our business to mature. Gaining the trust and building the right reputation doesn't happen overnight. But we're definitely getting there as our portfolio in the first half of this year shows.' Product teams are organized around the customer, so that each cliënt has a dedicated team to meet its needs. In structured fi- nance for example, two teams have been created to serve unique purposes. One team is dedicated to F&A clients, the other caters to professional markets - such as other banks or financial institutions. Quite an effective set-up, it seems. 'When people know where they need to focus, when they have clear targets, they are bet ter at what they do,' Davison explains. 'The F&A team's goal is to continually add value to our F&A clients - it isn't to chase the quickest buck. This team offers struc tured receivable finance, acquisition finance, debt arranging, structured in- ventory financing, and so on. Everyone knows what they are there to do, and they can leverage those activities off each other.' Contributing to this pic ture is a focus on the total income generated from a relationship, not just on credit products. 'This means our people are delivering the total product package to clients, not just the products that historically effect personal gain.' Looking ahead, the region's corporate banking teams will focus on the following objectives: - target the Australian wine industry, which is experiencing a serious amount of consolidation. In this capital intensive market, companies experience significant balance sheet pressure where RI can play a role; - expand relationships where little more than loan-funding is done. Think of smarter ways to fund loans, or come up with other products to take to the cliënt that he/she doesn't presently use; - develop a product-line approach in treasury markets, foreign exchange, interest rates, capital markets. Resources have been increased and new people have been recruited in order to stream- line product offerings into an integrated strategy. - continue to increase the M&A presence. Regional update continues over the page...

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