telecom, media internet Transatlantic connection TMI research - digging deep When the telecom team arrived in Utrecht five years ago, a similar group was mov- ing into our Chicago office. Since then, the US team has pursued a similarly low pro file, while generating very nice numbers indeed from its activities in the main tele com segments - telephony, cable television, broadcasting and publishing. Chicago's Doug Zylstra talks us through his team's operations. Real service 8 What'sNewS Issue 8 December 2000 Anyone who has seen figures on, for example, the huge numbers of US connections to the Internet could be for- given for thinking this is not only a ma- ture, but also a highly saturated market. To some extent, that supposition is cor rect. However, according to Doug Zylstra, there are still some segments, such as wire- less (or cellular/mobile telephony as ir is known in Europe and Asia), which are still developing dramatically. Another fac tor which is keeping the TMI team hard at work is an historie environment. 'The reg- ulatory situation here in the US differs from other regions,' Zylstra explains. 'Li- cences were awarded on a local or at best regional basis. Deregulation kicked in a few years ago. Now we're looking at a huge move to- wards consolidation so that the US creates a national footprint. This environment has offered us great success in servicing consolidators as they acquire local providers.' Doug Zylstra Consolidation is also ongoing in another of Chicago's business segments: broadcast ing. Again, regulations played a role in creating a mass of smaller players. Now, deregulation has inspired extensive M&A activity. A similar trend in cable television, where RI is recognized as banker to the in- dustrv's top players, is also generating a lot of business for Chicago. T'd say we'll have done around 50% more business this year, 2000, than in 1999, with the sarne number of people,' Zylstra says. The team will grow in the coming months, as analysts are brought in to support existing sta ff. One of the reasons that Zylstra is hiring is the shift in his business. From a Hr_ credit focused activity, the team is gradually moving towards a more m structured approach to servicing customers. 'We've always taken just as much of a transaction as we wanted,' he continues. 'We will increasingly need to syndicate our posi- tions down. This is in line with the way the whole of R1 is going. And we're in there too, generating the kind of returns that are possible in this sector, but only if you know your business, you know your customers and you know how to deliver real knowledge-based service.' Since the TMI team first joined RI, re search and sector analysis has always been top priority. The launch back in 1996 of dedicated publi- cation RaboCom is just one example. Rather like a professional journal, the content is generated by Rabobank TMI spe- cialists and others. But the fact that our own re- lationship managers and product specialists con- tribute is an indication of what distinguishes TMI in its own market. Says editor Nico van Eijk, 'Oftcn in this business ana lysts will go for a broad view of the market. We do that too. But we're even more interested in depth. That's how we select counterparties. If you know your customer and their business, then you can see where you can add value. 1 know it sounds like a cliché, but we re- ally are into long term relationships. It's not only a ques- tion of defining those players Nico van Eijk you believe will stay the course. You also have to differentiate yourself so that you come to the table as equals. Basi- cally, that's what we've tried to do, bring our own specialized knowl- edge of the sector into the equation.' As an expert on telecom law and regulatory environ ments, Van Eijk is a classic example of TMl's approach. However, RI's team is also recognized for their technical knowhow - and that's in ad- dition to the banking and fi- nancial skills they bring to the relationship. 'Our atti tude is that if you'rc in a long-term rela tionship, if you're always looking for the next job you can do with that customer, e UMTS Report Equity advice: This summer saw the publication of the TMI equity research team's cross-sector report on the UMTS opportunity. For those of you who are still getting used to GSM, UMTS means Universal Mobile Telecommunications Systems and is the so-called third generation platform for mobile telecommunications. It won't be available until 2002/2003 at the earliest, but it's already making headlines as players vie for very expensive licences. Auctions have already taken place in a number ofcountries, so it's a hot topic for investors and analysts alike. Our dedicated TMI people at Rabo Securities are no exception as this comprehensive report shows. then you can also follow and analyze the contpany more effectively. So it works both ways. The customer gets our ex pertise. We get the kind of risk/return ratio that matches Rabobank rather strict profile.' At the risk of another cliché, that's pretty much a win-win in anybody's book.

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