■wfflIJS
in brief
1
New publication
Cura^ao's new view
Traffic transfer
London calling - again
Wilirli
2 What's NewS Issue 3 April/May 2000
With its recent restructuring and
move to a new building, our team
in Cura^ao has taken on a new perspec-
tive. The reorganization and outsourcing
of certain services is a move which Jaap
Klep, general manager of Rabobank Cu-
ra^ao, says has brought in a renewed
sense of cooperation and purpose to the
team. 'There's 15 of us,' explains Klep.
'Now, we work on the same floor and are
ablc to work togcther much more effi-
ciently. Team spirit has noticeably in-
creased.' While the operating, control and
audit, and credit departments are man-
aged by the team in Curacao, private
banking has been moved to Rabo Robeco
Bank in Switzerland. The trust depart-
ment has been partially outsourced to
ATC, a local contpany on the island,
while remaining under management in
Utrecht and Switzerland.
They're the first office to make the transi-
tion to IBS and Peoplesoft, leading the
way in the IT regionalization process in
Latin America (see related article page 5).
Per 1 May, 2000 FAR market studies and world maps can be
obtaincd front Martha van den Berg. Van den Berg, mar
keting officer in F&A Research (FAR), has taken over distribu-
tion and sales of FAR's external publications front Shirani van
Lenthe, who left Rabobank International after six years with
marketing. Van den Berg also coordinates the internal commu-
nication of F&A research, such as FAR LINK, the electronic
monthly newsletter and the departments internal publications.
Orders or questions regarding FAR materials should be di-
rected to Van den Berg's e-mail, phone: +31 30 216 1178, or
fax: +31 20 216 1920. Please note that FAR research rcports
(with the exception of external publications, market studies and world maps) can also
be found in InSight and in the MS Outlook Public Folder (all public folders/Food
Agribusiness/03 Knowledge Base). External parties interested in obtaining these publi
cations can alternatively place orders via www.rabobank.com/far
Bringing in the new: the former building at
Scharlooweg (left) and the new location
This is all part of the tcani's efficiency
drive, according to Klep. 'Creating this
common platform will help us with our
goals - increasing our capacities in off
shore booking and providing top-levcl ser
vices.' Rabobank Curagao provides a sub-
stantial amount of off-shore booking to
countries such as Chile, Brazil, Argentina,
Mexico, Turkey and Switzerland - a port
folio that is set to expand. As the team
takes on the role of a 'good service'
provider - offering operational bookings
and reporting books, contbined with the
country's tax advantage and bilatcral
agreements, the potential for more off
shore business is growing. 'With a dedi-
cated team, better technology, and the re
gionalization program, we're well
positioned to attract new customcrs.'
The new address of Rabobank Curaqao
N. V.Zeelandia Office Park, Kaya W.F.G.
(Jombi) Mensing 14, Curaqao, Netber-
lands Antilles. Telephone and fax num-
bers have not changed.
Lines of communication are
bound to get crosscd from time
to time. While we try to keep our
lines clear, this doesn't always hap
pen. In our last issue, we gave you
an update on new dialling codes in
London. Here's the real update:
there's now one London area code -
020, replacing the 0171/81. If the
area code was 0171, add a 7 in
front of the local nuntbcr. If the
code was 0181, add an 8. This
nieans our London office can now
be reached at: +44 (0)20 7809 3000.
Information about all the
UK dialling cbanges can be found
at www.numberchange.bt.com
1 1 'he Annual Report and Financial Statements 1999
JL are now available from Marketing RL These publi
cations can be used as a marketing tooi to introducé the
Rabobank Group to international financial institutions
and corporate relations. If you haven't already ordered
your copies, please contact Marketing Rl by phone: +31
30 216 2804 or fax: +31 30 216 1976.
Masthead
Editorial Staff
(oordi nat ion and Distribution
Mirjam Diepenbrock, Marketing Rl
Managing Editor Anne Lavelle
(The Write Company)
Editors David Brown, Naomi LindtLisa Petrie
Editorial Address
Rabobank International Marketing, US 710
P.O.Box 17100,3500 HG Utrecht
Telephone +31 30 216 2433
Telefax +31 30 216 1976
Rabomail
mirjam. diepenbrock "utc.rabobank.com
Design the te rite com/Hin\ .Amsterdam
Lithography Zetterij Niek van Dijk, Amsterdam
Printing Drukkerij Cliteur bv, Amsterdam
Please send address changes by e-mail to
Mirjam Diepenbrock, Marketing Rl
What's NewS is complimentary for internal staff.
Rabobank Group yearly subscription price, NLG 125
