Opening up the world's potential food factory networking 6 What'sNewS Issue 2 February 1999 The team at Rabo India never tire of pressing home the fact that the Indian sub-continent has the potential to become the world's food factory. At a dual opening of two offices at the end of January, the bank's arrival was clearly welcome, although puzzling to many people invited to the seminar and workshop organized around the official launch: how can a primarily food and agribusiness (F&A) focused bank be hugely successful and Triple-A rated? The five-strong management team - Hans Hannaart, Rana Kapoor, Ashok Kapur, Anton Nillesen and Harkirat Singh supported by Frans van Bijsterveld, Peter Greenberg and Hans Smits had the answers. Tough ceremony Priority sectors Lending to the agricultural sector has never been a popular option in the Indian domestic financial services market. Set-aside regulations imposed by governmental obliging Indian banks to provide a specific percentage of credit to farmers and other F&A sectors are complied with, but without enthusiasm. The bottom line is that banking to the less than glamorous F&A industry is perceived as high risk for low return. Unsurprisingly, the workshop arranged in conjunction with the Confederation of India Food Trade and Industry (CIFTI) and the ministry of food processing on financing this exceptionally promising sector was well attended by close to 50 participants from banks, the industry itself and chamhers of commerce. All were obviously intrigued to learn more about Rabobank's continued success in servicing F&A around the world. 'The answer is as straight- forward as the question,' comments Rana Kapoor. 'It comes down to knowledge. If you know the sector intima- tely, if you know the customer intiniately, then you are in a much better position to evaluate both customer Bombay's opening, good fortune encouraged through a traditional candle lighting ceremony needs and the risk factor involved. That was basically our message at the workshop.' The team and the three Rabobankers from Utrecht had already had quite some experience in answering this question. The press conference arranged in Mumbai was a tough follow up to the traditionally simple though moving opening ceremony of lighting candles to bring good fortune to an enterprise. At the conference, international Rabobankers wanted to talk about knowledge-driven customer focus. The press was fixated on how much capital we would be bringing into the country and how Rabo India would finance its business - the current structure is a so- called finance company, although the India team hopes to receive a banking licence by year-end. Exactly which sectors would be targeted by Rabo India was another issue of press interest. Rejecting firmly the notion of finance to the primary industry, which is Rabobank International policy everywhere except Australia and New Zealand, the team listed food processing as a priority. 'We are thinking about sugar, edible oils, dairy, fruit, and vegetables - all of which are sectors which have huge potential, not least as possibl areas of export growth, but also for domestic consump- tion,' says Hans Hannaart. 'Although increasing exports The Bombay team optimistic about the future

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