Biting back against the Y2K bug millennium new publication 8 What'sNewS Issue 1 January 1999 The recent months leading up to the successful introduction of the euro, the common European currency, have been challenging for many members of our bank. They have made particular demands on the attention of our technology advisers as well as our front and back office professionals - all of whom found themselves thrust onto the front line. In the meantime, however, the doek has been ticking on yet another and potentially even more challenging issue - the so-called millennium bomb - one that will intimately affect virtually every member of the Rabobank team. Bracing ourselves Facing demand Global connections Problem's potential Ultimate challenge Shared issue The problem sterns from a seemingly negligible glitch in the design of certain computer hardware and software systems that renders them incapable of recognizing the year 2000 as a valid date. A vast number of electronic-based systems are vulnerable to this millennium, or Y2K (Y=year, 2, K=1000) problem. Of course, some of these systems can be reprogrammed; however, they remain vulnerable to that cardinal rule of software design which states that new difficulties inevitably emerge whenever programmers try to adapt existing software codes to deal with the old ones. At the same time, many other systems depend on so-called 'embedded circuits', which are computer chips whose instruction-sets are irremediably 'burnt in' and cannot be repaired. Staggering as it sounds, it is estimated that there are five times as many of these embedded chips in use as there are human beings living on the planet. These chips are crucial to the efficiënt continued operation of elevators, security systems, switchboards, and fax machines; they affect medical equipment, Hot offthe press from the London research department is the Economie and Financial Quarterly (Global Economics). Copies are available (free of charge) from either Amanda Schoeman or Brigitte Krijbolder on fax +44 171 334 9198. logistics systems, power generation, and numerous other functions essential to the wider economy. Thus, a seemingly minor bug has the potential to paralyze key sectors of world commerce during the period leading up to and beyond the first of January in the year 2000. With this all-important transitional date now less than 12 months away, we need to mobilize ourselves for a new, all- out effort to minimize the risks and ensure operational continuity in the (now- mainly) electronic environments in which our business takes place. The essential purpose of the millennium program is to insure the continuity of our business. While the challenges associated with the millennium issue are by now widely appreciated among businesses, bankers, and national regulatory authorities, it has also become equally clear for a variety of reasons that many organizations have left their response until too late and that they will simply be unable to attain millennium compliance in time. For them, it will be a matter of identifying absolutely business-critical systems and addressing their perceived vulnerabilities as a matter of highest priority. A failure to do so poses the risk of a company going out of business - temporarily or indeed even permanently. To add to the difficulties, initial assessments of millennium risk have generally tended to concentrate on the degree to which internal systems are individually immune from potential disruption; however, in an electronically networked economy where the computers of one company inevitably talk to those of the next, another more serious class of risks and vulnerabilities stem from the sheer breadth of this global inter- connectedness. This interconnectedness lies behind an estimate by the GartnerGroup, respected global technology consultants, that total Y2K costs could rise to as much as USD 1 trillion world-wide. The purpose of this article is not to exaggerate the risks of this issue but rather to underline the scale of the potential problem and stress that it is one in which every Rabobanker will have to become intimately involved. It will take an immense amount of work to ensure that we are 2000-compliant. Offices throughout the network have already put a lot of effort into risk assessment and into upgrading, testing, and implementing systems in time. The general manager of every office is responsible for the millennium compliance of his office; the central millennium team of global IT is there to offer support to the general manager. Rik van Slingelandt (acting chairman of (RI) Rabobank International), while taking note of the 'daily struggles' associated with the euro conversion as well as ongoing system implementations like OPEX and investment banking systems, nevertheless stressed in a recent memo that 'the millennium program is the ultimate challenge. Because of the irreversible deadline no escape is possible and we have to be properly prepared. Our analysis of the status of this program within RI on a global level, at the head office, and within the offices themselves leads us to the conclusion that a lot more work needs to be done.' One first step was the nomination of a special overall program coördinator for all millennium-related issues. Harrie Paulissen is a 10-year Rabobank Group employee and, together with his central

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blad 'What's news' (EN) | 1999 | | pagina 8