economy Eastern Europe 8 What'sNewS Issue 10'October 1998 which reforms are slowly taking shape. One prerequisite for a healthy and solid economy is well-regulated banking. 'The Bank of Thailand has imposed stringent regulations meaning financial institutions are forced to work differently. I doubt the interrelations between government, politics and industry will disappear overnight, or even in the medium-term. But the reality is that banks today in Thailand must operate according to internationally accepted standards. We've also seen a radical shake-out in the financial industry here. One year ago, there were 15 commercial banks. Today, only six or seven remain in Thai hands. There used to be around 90 finance companies - now there are only 26, Bangkok many are already inactive and in the end, it is expected none will be left. This is making a huge difference.' The Bangkok team are working on making their own difference. Far from keeping a low profile, they are out there in the market, offering consultancy, advisory in both F&A and health care. 'It's ironie,' says Winkelmolen reflectively. 'What we have here is an environment tailor-made for customer focus. There is no way we can do traditional business, so we've been forced to change our mindset and how we work. As I said, it's ironie.' Maarten Pronk, Russia: When we talked to Maarten Pronk, the first snow had just fallen on the Russian capital, it's new whiteness apparently hiding some of the cracks that recently have appeared and deepened in the whole fabric of society. Protest marches, food shortages - the media is full of just how terrible the situation is in the former Soviet powerhouse. The pinch of salt that Pronk scatters over the sensationalist images we've all seen on television, could melt an iceberg. 'Can I advise you to be extra critical when you watch television,' he suggests gently. Maarten Pronk 'Some of the images they are using are five years old.' Yes, it is bad. But Pronk refuses to be drawn into the type of doom-and-gloom hype that is filling the media. 'Only a few months ago everyone was optimistic about Russia,' he says. 'Now, almost overnight, this country has been written. A few months ago, we said: this optimism seems a little exaggerated. Now, we're saying basically the same. And because of that, our position is not too bad. We've always been cautious about what we do here. In recent months, we've been even more cautious. We have been advising negatively on larger transactions, our acceptance policy has been very restrictive.' So what about the plans Moscow announced not too long ago when a number of local administrative authorities approved a finance company? Are they on the back burner? 'Basically,' says Pronk, 'our plans have changed. Some will go ahead, and we'11 have to be a lot more creative - although I should add there is less competition because a lot of the domestic banks have gone under and a lot of the foreign hanks have gone home. We will not be Moscow reducing headcount - again, I should add we're not a huge team here. Our brief now is to find ways of providing service to customers in ways other than straight credit. We have no problem with bad debts, so we're in a very good place to position as service provider. We also need to prepare for a high inflationary environment. If I look at the whole situation here, then I think the bottom line has to be that there are opportunities, if you have local know how. And we're planning to use both the opportunities and our knowledge.' Rodolphe Evangelisti and Ferdinand Tuinstra, Ukraine: The former soviet republic has been struggling to break with past economie structures and to introducé market economy, with limited success. Russia remains Ukraine's higgest trading partner and the current crisis there has hit the emerging economy hard. 'About 40% of total exports go to Russia,' Evangelisti explains, 'now that the rouhle has devalued drastically, Ukraine imports are becoming too expensive. Add to that the fact that investors are generally very bearish on emerging markets these days, and especially those with a link to Russia. So you'11 understand the general situation here is anything but positive.' Crisis in Russia has already put significant pressure on Ukraine. The local currency, the hryvna, has been devalued by over 50% - and our people in Kiev believe it must devalue further if Ukraine is to remain competitive. Inflation is picking up. The government had lived beyond its means and has effectively defaulted on its debt. The state is bankrupt, central bank reserves are running out. Tax revenues are low, privatizations have been limited and the economy is largely unofficial. 'Hardly surprisingly,' says Tuinstra, 'investor confidence has been shattered.' On the streets people appear stoical. They have seen crisis before. There is no panic or runs on banks. 'We're taking things pretty calmly,' confirms Evangelisti, 'The general sentiment is that the crisis will not last for ever and things will get back to "normal" at some point. Dollars are in great demand, but supply is restricted. There are no shortages in the shops and people are hurt because of inflation and price rises, but again, there is a certain calmness. People get by.' Getting by for RI as an organization is about all we can do in Ukraine at present. 'We suffered, as did all the foreign banks, due to devaluation,' he continues. 'Apart from that, the compulsory conversion of part of the bank's capital to hryvna earlier this year Rodolphe Evangelisti

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