human resources F&A Recruiting new faces Thorough grounding Course program Training initiatives What'sNewS Issue 8-August 1998 The F&A relationship management training program is now beginning to consider applications for admission to the next (second) class scheduled to commence on 27 October. The six- month course is a high-profile exercise in career development which is aimed at cultivating teamplay and emphasizing the new, consultative role expected from future relationship managers. Obviously, in the knowledge-driven world that banking has now become, expertise, and even more crucially the ability to mobilize that expertise in the service of our clients, and thus to establish and cultivate superlative relationships, are central elements in competitive success. Those selected to take part in the course will be trained to place the sale of products and services into the context of our global activities within the F&A market as a whole. They will gain a thorough grounding in the dynamics of this fast-evolving global market, and will be encouraged to think in terms of matching our capabilities with the specific, often strategie needs of our clients. By doing so, they will learn to build enduring and profit-able relationships. The second course, like the first, will consist of three modules, each lasting between two and three days. It will offer participants intensive training not only in F&A issues but also corporate finance and relationship manage ment, all under the guidance of professors from Flarvard University, the Kellogg School in Chicago, and Nijenrode University in the Netherlands. The class will consist of some 35 bankers and product specialists of the highest calibre, representing a broad cross-section of our geographical and functionally diverse network, and as part of the program will be divided into a number of small teams expected to tackle a specific project aimed at attaining an intimate dialogue with real-life clients or business prospects. What's more, each team's results will be evaluated at the end of the course by members of our managing board. Costs of the program are to be borne by each office, and are estimated at between USD 10,000-12,000 I per candidate, plus 1 airfare. Not- I withstanding recent directives on cost containment, the managing board explicitly places the highest priority on this important knowledge - and customer - oriented training initiative. Applications should be directed to the attention of Henny van de Schraaf at the Rabo Academy in Utrecht, email address: SchaafsmaM.A.@jawab@stg_j fd. Henny van de Schraaf Andy Feldman, bom and raised a New Yorker, has been appointed to spearhead our investment banking campaign in the Americas. He takes on two substantial sets of respon- sibilities working out of his base Andy Feldman - coordinating the Americas in our New York office; first, as managing director and head of investment banking for the Americas, he will coordinate and oversee all of the five main product activities in the region. These include equities, equity derivatives, fixed income derivatives, short term interest rates, and FX. In this capacity, he will report directly to Alex von Ungern Sternberg, a task eased by his membership in the management team investment banking (MTIB). Second, he will be taking on new staff and further building out our fixed income and derivatives operation, as well as further developing expertise in structuring, securitization and tax-driven deals, all under the aegis of Michael Ice. Feldman (37) comes with a broad product expertise in mortgages, structured transactions and derivative products gained during a 16-year career that has taken him through EF Hutton, Bankers'Trust, and Chase Manhattan. He also arrivés with a deeply-felt commitment to both the customer focus strategy and the collegiaI work style that prevail at Rabobank. 'Our greatest challenge with investment banking in the Americas is to execute several initiatives simultaneously. This will require people to work together in a genuinely complementary way,' remarks Feldman. White modest about his own accomplishments, he is hardly dismissive about the scale of investment banking's challenge in the Americas. 'We have never before tried to penetrate this market. But given that Rabobank is a strong financial institution with a great track record of success in its other businesses, we have a great many expectations to fulfil.' Masthead Editorial Staff Editor in (hief Noor Tania-Stein (Marketing Rl) Managing Editor Anne Lavelle (The Write Company) Editors David Brown, Samantha Dobson Production Len Fraser Editorial Address Rabobank Nederland, EO 516 P.O.Box 221,5600 MA Eindhoven Telephone +31 (0)40 217 50 09 Telefax +31 (0)40 217 71 36 Rabomail whats news^rn.rabobank.nl Design the write company, Amsterdam Lithography Zetterij Niek van Dijk, Amsterdam Printing Drukkerij Cliteur bv, Amsterdam Please send address changes to the editorial address

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