STREAMLINING THE SYSTEM
8
special
WHAT'S NewS Issue 7 July 1997
auditor Hendra Budiono have
just been through an internal
audit out of head office - the
first ever for the branch. 'The
results are clear,' says Budiono,
'we need to streamline some of
our monitoring and control
procedures. This is certainly an
area of focus for us now.' The
people concerned even appear
happy at the fact the internal
auditors from Utrecht spent
two weeks sifting through their
systems. 'We are,' says
Budiono. 'Internal auditors are
not police, we're not out to
piek on people. Our job is to
is directly related to Jakarta's
emphasis on creating the right
environment in which to base
a broader range of -
knowhow-intensive and thus
fee-income earning - products.
'But getting this right depends
on more than just good
treasury and commercial
teams,' he says, 'it also means
we must have inhouse product
knowledge throughout the
branch so that our people are
able not only to process the
product, but to understand
exactly what they are
processing. And that's not
The General Administration
Department, from left to right:
HusniMi - Accounting,
AhmadSanusi-Sub-
administration, Siti Sjahrin, Budi
Suwito, Vera Harmusial, Trio
Suyanto Martono - General
Affairs, Toni Rusmantono -
Accounting, Nurmanidar - Sub-
administration and Tina Sugiro
- General Administration.
end it all comes down to
people. I suppose everyone in
any company or bank will say
their aim is excellence. So what
makes us any different? One
thing is that we're trying to
share as much information as
possible so that we can provide
the solid background needed by
colleagues in other departments
to do their part. That's not just
our aim at the moment, it's an
ongoing thing.'
MORE SOPHISTICATED
The general administration
people and RDI internal
help find any problems and to
assist in putting them right.'
The need for having everything
right, for creating a solid
background in terms of 'back
office' support and procedures
has everything to do with
Jakarta's ambitions for more
sophisticated services and
products.
RIGHT ENVIRONMENT
New head of treasury Charley
Seliang has only been with the
bank since February, but he is
already in the process of
upgrading. This development
Bernardus Hendry (left)
and Hendra Budiono of
Internal Auditing.
The running gag among the four-strong IT team is that Jakarta is the
network's Alltel centre of competence.That would make sense/grins
manager Maaike te Booij, 'because we're the only office in the bank to
use it.'Currently engaged in a reengineering of this multi-purpose
back-office system and getting to grips with the implementation of
Cybase.the team is streamlining applications to match the whole
branch's efforts at improving efficiency. 'We are not slated for ATLAS
installation until late 1999/ says Te Booij,'so there is no point sitting
around waiting for it. Our aim is to get the very best out of Alltel so
that we can then focus on preparing the ground for the gradual
launch of new products through the system support we have.'
Operations manager Victor den Hoedt agrees. 'What we're really
looking for is flexibility and good return on investment,' he reckons.
That is why we're fine-tuning Alltel as a bridging system until the
arrival of ATLAS. It's the cheapest solution and you also have to
remember that when you're talking operations, the best IT systems
are only part of the priority.You also have to be able to field a team
that are so well trained they can get the best out of the systems.
That's what we're aiming for here in Jakarta.'
always easy in some of the
more complex treasury
products.'
STAR PRODUCT
This is why Seliang is
organizing a series of mini
seminars for staff. 'Our cliënt
base here varies from
customers who know little
more than plain vanilla lending
to clients who call us for knock
out/knock in options. We don't
even have a price for that - we
have to call Singapore. Some of
these clients have been called so
often by international banks
that they know what's what.
We're not talking about
launching exotics here. But
investment banking products,
like fixed income, would be a
Three treasures, Setio
Soejanto (left), Charley
Seliang and Atma Sedjati
A.N. (right).
The IT Team, from leftto
right: EdySubrata,
Thomas Setiawan,
Maaike te Booij and
Andreas Tedjasukmana.
Samenwerken staat bij RDI centraal. Door zoveel mogelijk informatie onderling uit te wisselen ontstaat er op alle afdelingen
een gedegen kennis van zaken. De interne accountantscontrole vanuit Utrecht werd dan ook als positief ervaren; zij konden
helpen bij het opsporen en oplossen van problemen, iets wat volledig aansluit bij het doel van RDI om in de toekomst nog
efficiënter te worden.
