Leasing knowhow 10 special What's NewS Issue 7. July 1997 more sophisticated - there's that word again - products. 'Look,' he says, 'we have competitors here who can offer one-stop shopping. We've started to move away from a pure lending orientation, hut we need the capacity to offer products like Eurobonds, Yankee honds. Then there is M&A. This is a very interesting market. Growth is consistent at EXCITIIMG MARKET All of this talk about focus and teamwork is no mere PR exercise to present a pretty picture of Jakarta to the network - like all operations, RDI has had its ups and downs. 'There's no such thing as a smooth ride,' says Christian Mol. But what the team appear to be doing is trying to make the ride as easy as possible, not least by equipping staff with the TRAINING PERCENTAGE With close to 240 banks, it would almost be understatement to say this is an overbanked market. While large numbers of banks dearly have consequences for competition in business, they also mean competition in staff.Training is high on the banking sector's list of priority, a focus which,according to deputy general manager Basalamah Muhammad, is supported by regulations. This is not only an overbanked market,'he says,'it is also a rapidly changing market, so growing skills is essential to keep up with and better still anticipate technological change. Government introduced a regulation quite some years ago which requires all financial institutions to contribute a percentage of its total salary bill to training. Although it is an expensive ruling, it also acts as an incentive to send your people on courses - after all.you're paying anyway.' everyone in the Indonesian capital. 'It took a while, maybe, before everyone saw just how useful it was to join forces, rather than operating like individual kingdoms,' Beiboer confirms, 'but now we've got a taste for it, we're doing a lot of business with Singapore and the rest of the network.' LEARNING CURVE According to Beiboer, Jakarta needs the network for the From left to right: Tommy Chandra, Cynthia Tambingon, Fony Limengan - Finance, DewiAmalia,Sri Handayani - Private Banking and Widiyo Setio Buntoro - Finance. The sign on the door may say: Rabo Finance Indonesia,and the offices may appear separate from RDI, but the separation is cosmetic - a second door gives direct access to the bank's commercial department. 'We interact a lot,'says RFI's marketing director Tommy Chandra.This is hardly surprising as this financial leasor focuses on processing machinery, much of it destined for Indonesia's huge food and agribusiness sector. 'Our target clients are the biggest and second largest quality corporationsmuch like our colleagues down the hall,' Chandra explains.Like leasing itself, this sounds easy when Chandra says it. However,the reality of the market place is very different. 'We are not the only company that is chasing this target group - there are 252 other players in this market,'he confirms.'Leasing has been a very popular instrument in this country since the early 1970s, so some sections of this market are pretty sophisticated - although not all. What we try to do is add value for customers. Leasing itself is not complex as a concept, but if you want to add value, then you have to achieve very creative fiscal advantages for your cliënt by tailoring depreciation to their needs. In a sense, it's rather like structured finance.'At present,Chandra and his people arefacing a challenging couple of months - following a banneryear in 1996, they are currently somewhat below target. The budget was tough,'he smiles ruefully, 'because we had such a good year. Actually, we're lagging because of the elections.Things were pretty quiet in the run-up.They're already picking up again nicely and we think we'll do it.' tools they need to do more than sure we're all having some fun just their jobs. 'The aim is to in what really is an exciting cut down on what we call the market.' "rabbit work" and to make Loan Administration Team, from left to right: Kussujanarko - Credit Control Support, Metta Ardaneshwari, Mayumi Putri, Dewi Wardoyo, Sri Rahayu and Feiix Hartadi - Credit Control Support. around 8 percent a year, so this is a very attractive proposition. Plus, the Indonesian corporates are also looking elsewhere. So that is another area where we could do some good business. APFT is another area - we're finally getting our own guy here. Let's say we're in a learning curve, moving up it bit by bit. We're not looking for aggressive expansion, but rather for quality through sector focus.' The Customer Survice Team from left to right: A. Binihastuti, Rusli Yahya, Murdianto, Lasma Friska Siahaan (Accounting), Budi Suwito, Trio Syanto Martono (General Affairs),Sri Kuswardani, Wagiantoro, Riswanto and Budi Tri Handoyo. Een aantal jaar geleden legde de Indonesische overheid vast dat een percentage van de totale salariskosten van financiële bedrijven bestemd moet worden voor training van het personeel. Het is van essentieel belang dat het personeel op de hoogte blijft waardoor men beter in kan spelen op de technologische ontwikkelingen. In een constant veranderende, overbezette markt is dit geen overbodige luxe.

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