E-day - THE COUNTDOWN BEGINS Managers OPERATIONAL 4 working relations What'S NewS Issue 6 June 1997 Banks and other financial institutions throughout Europe have been allocated - almost by default - a pivotal role in providing public information on the Euro and what it will mean for clients - both retail and corporate. In spite of political wrangling the business community will have to be ready for every scenario.That means banks are not only confronted with their own transition processes, but must also provide solutions to customers.The first Rabobank cliënt seminar on the Euro was definitely a success. More importantly, it showed just how much preparation still has to be done. Opening the seminar, board-member Jan Groninger reminded the Dutch corporate clients that there is not much time, but he also indicated that statistics show the Netherlands is one of the most advanced countries in terms of preparation for EMU. The majority of his audience looked surprised. And laughed heartily when he promptly informed them that according to our own enquiries, few Dutch companies When we say that Rabobank is really international, it seems we mean it. For much of our history major managerial meetings were always held in 'head office'. Now, as the network becomes more powerful,things are clearly changing - for the first but certainly not last time, New York played host to the global operations managers'meeting in May. 'I see this as a positive move/confirms Henk van de Stelt, the Rl board member responsible for administration and IT. Clearly, he means that both literally and figuratively. New York welcomed ops managers from the whole network and had an opportunity to present the branch and North American activities.'What I really enjoyed/comments Paris's newly promoted operations manager Herve Petit, 'was the chance to see how everyone in the network is connected. It was an incredible experience.'The meeting's program was tight and included topics ranging from business requirements in all of our areas of activity - investment banking, F&A, private banking,corporate finance and organizational (ie. Rabobank itself). Both the millennium problem and the impact of the Euro were priorities for the managers. EURO INFO Rl Marketing (+31/216 2804) have current information on the Euro for those interested. The video 'Operation Euro'and brochure 'Business Implications of the Euro'will give you the facts you need to know. Both video and brochure touch on what Rabobank is doing to facilitate introduction, both internally and for business clients. have even started work on the transition. That sounds about right,' said accounting and control manager Herman Bakker of Hotelplan. 'We are just starting to think about starting. That's why I'm here, to get some concrete, but especially clear information on the Euro. My main area of interest at present is IT.' FIRST THOUGHTS The seminar had been structured on a workshop basis, with each participant able to attend two sessions per afternoon. We offered the same program on two consecutive afternoons so that if preferred, each participant could attend all four - treasury, fiscal and accounting, payments, and IT. The reasoning behind these four topics was simple - many people are under the impression that the transition to a single currency will only affect systems. 'We had an extremely useful session,' remarked professor Van der Tas of Moret Ernst &Young who moderated the fiscal and accounting workshop. 'I received the impression that although the responses to the issues raised were good, this was probably the first time many participants had thought about how taxation and accounting systems would have to change.' JUST IN TIME According to Lex Muusse of the powerful Dutch energy corporate, Gasunie, 'we have already done a lot of our homework and from talking to people here, I'd say we were well on our way to being ready. But it was still very useful to be here.' In contrast, financial controller Paul de Bruijn of Kleiberg Beheer, a large vegetable processor, remarked that although he had picked up a lot of new insights, his company was just beginning EMU preparations. 'Groninger said that if you hadn't been working on this for a least a year now, you would miss the boat. I don't think it is that urgent. If we start now, I'm convinced we'11 be in time.' SMOOTHING THE TRANSITION Many of the customers were clearly shopping for knowhow. 'One of the problems,' said Bernard Walschots of financial markets research, 'is that so much is still uncertain. What we know is that the market will change, but all kinds of related aspects and even basic aspects remain undecided, such as exchange rates. So even though we want to provide as much information as we can to clients, it tends to be hard to teil them hard facts.' In that respect, the Euro remains an imminent, but often frustrating major issue that will require real input from the various teams working on the transition when these issues are resolved. In the meantime, as Ger Gasseling of the Dutch Mushroom Growers Cooperative Association remarked, 'at least we have the sense that Rabobank is trying to make it all a lot easier for us.' AFTELLEN E-DAY BEGINT De Rabobank bereidt niet alleen de eigen overgangs processen i.v.m. de Euro voor, maar draagt ook oplossingen aan klanten. Het bedrijfs leven moet klaar zijn voor elk mogelijk scenario. Het eerste cliënten seminar over de euro was alvast een groot succes, maar er is nog veel werk aan de winkel. It was definitely a success.

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blad 'What's news' (EN) | 1997 | | pagina 4