New York Goes for Growth 14 rabobankers at work WHAT'S NewS Issue 5 May 1997 Our New York office has initiated a far-reaching internal reorganization that is aimed at building a solid platform for its future growth.This is even more impressive when seen against the background of our rapid international evolution, as well as the ever-changing demands and opportunities that characterize the contemporary marketplace. Reinier Mesritz: 'Maintain status quo or embark on a path of growth?' As we have evolved over the past 16 years - from a domestic Dutch institution into an enterprise with a substantial global profle - our US operation has simultaneously emerged as a leader in terms of profitability, scale, and market scope. It is a premier player in the US food and agribusiness, and a recognized force in the healthcare sector and among international corporates as well. FRESH CHOICES Success - as always - has brought fresh choices. 'Basically, we found ourselves at a crossroads,' explains Reinier Mesritz, executive vice president, Investment Banking. 'The question was whether we should maintain the status quo or embark on the path of growth in order to become a true leader and star performer in our chosen strategie niches.' 'Fundamentally, we need to develop the capacity to offer not only loans but a wider range of services and products - both to existing and potential customers in such strategie industries as food and agri, health care, media and telecom,' he says. In order to ensure access to sufficiënt capital from Rabobank International, New York has set itself a goal of reaching an overall net return on solvency (ROS) of 10 per cent by 1999 - and of doing so in a dynamic manner that advances our overall customer focus and customer value strategies. AMBITIOUS GOALS 'These might seem like ambitious goals but we absolutely have to achieve them if we expect our parent organization to make further investments in our future growth,' says Dennis Ziengs, general manager and executive vice president for North America. The reorganization involves a redeployment of human resources - as well as a fine-tuning in the way we distribute scarce financial capital. Dennis Ziengs stresses that these changes are not motivated by any special concern about New York's performance to date - which has been very good - but rather by a need to bring people into positions where they can best contribute to meeting the banks' goals in the most cost-effective way. 'We face more demanding and discriminating customers, more aggressive competitors, and a market that is far less forgiving of mistakes than ever before,' he says. 'We have many talented people, we have not always been smart about how we mobilized their talents.' REORGANIZATION HIGHLIGHTS The highlights of the staff reorganization are as follows: ln Investment Banking, the structured finance function is being integrated into the Corporate Finance Group (now headed by Hans den Baas). This unit will also assume responsibility for syndications and for private placements. This will eliminate a certain duplication of functions in back and mid-office. Moreover, notes Mesritz, 'it will clarify our intent to ensure that people who are best at structuring and executing transactions are doing exactly that - just as those who are best at relationship management will be placed in functions more clearly consistent with those particular skills.' Consistent with a policy being applied Dennis Ziengs: 'Positioning people to meet the bank's goals'. throughout the worldwide network, relationship management for Financial Institutions in North America, hitherto coordinated out of Utrecht, is also being shifted over to New York, under a team headed by Michel de Konkoly. This is a new and critically important part of US strategy. The Corporate Banking arm has been increasingly supported by a separate corporate finance group that was built up under Ton Gardeniers. He will now join the Corporate Banking unit as senior vice president, Corporate Banking Development. Working in concert with Reinier Mesritz, Bob Bucklin and Dennis Ziengs, he will put his considerable skills in origination, marketing and relationship development to use in further strengthening relationship management. Steps will be taken to bring officers more closely in touch with the needs and expectations of clients in all target markets. A new 'Investment Banking Committee' is being formed to ensure an orderly and pragmatic exchange of information and viewpoints among the Corporate and Investment Banking arms - and thus to further enhance the 'one-bank, one-team, one P&L' philosophy. This high-level committee will take on an arbiter role - and will decide whether or not deals should be approved by trying to balance the sometimes conflicting priorities of profitability, relationship impact, and the availability of scarce resources (financial, human and otherwise). This committee will be chaired by Reinier Mesritz. APPROPRIATE BALANCE 'Obviously, we can no longer afford to spread our resources too thin,' says Mesritz. 'By the same token, we sometimes need the flexibility to extend loans at less than optimal rates in order to (continued on page IS)

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