co
co
co
CO)
CD
CO
CD morethan enough information CD adequate information
CD more information is needed CD no opinion
CD very important CD important
CD it is useful but not important CD unnecessary
CO too businesslike CD just right CD too popular CD no opinion
CD too much Dutch information CD ratio NL/the world is just right
CO) too much international orientation CD no opinion
CO
CO
CO
CO)
CO)
CO)
CD under 30 CO 31 to 35 CO 36 to 40
CD 41 to45 CO 46 to 50 CO 51 and older
CO) less than 1 year CO 1 to 3 years CO 3 to 5 years
CO 5to 10 years CO 10 to 15 years CO longerthan 15 years
CO yes CD no
Do you think What's NewS gives enough practical information on applying
the Customer Focus Strategy?
How important is the distribution of What's NewS?
To what extent do you agree with the following statements?
I do not get the information in What's NewS from other sources
The information is of practical use for me
What's NewS increases involvement in the Rabobank organizatio
What do you think of the writing style?
Given the high percentage of Rabobank International staff around the world,
does the international network receive enough attention?
What do you consider positive and negative aspects of What's NewS?
agree
agree/
don't
don't agree
agree
Positive aspects:
Negative aspects:
Finally, please complete the following for statistical analysis. How old are you?
How long have you worked for Rabobank?
Do you have a management position?
Where do you work (department and country)?
What is your nationality?
no
opinion
