Growing UP FOR AUCTION 6 business trends WHAT'S Nf.wS Issue 11 November 1996 Exporters of agricultural products have played an indispensable role in the success of the Dutch economy for most of the postwar period. However, the competitive realities of the marketplace are shifting fast.The balance of power has steadily been moving away from primary producers in favour of retailers. In order to recapture their place at the competitive table, Dutch growers, drawing liberally on Rabobank's agribusiness expertise, have embarked on a radical adaptation of their traditional, auction-based sales system. This adaptation was triggered by a quickening process of concentration among the integrated retail giants that own and operate most of Europe's leading supermarket chains. At present, in Europe, some 65 percent of Dutch growers' production winds up in these supermarket chains. Some two dozen of them effectively dictate prices and market conditions throughout the EU. This tendency towards concentration is set against a parallel shift in consumer tastes and an appetite for a more diversified and changing product range. CONCENTRATING FOR STRENGTH 'Despite its unquestioned success over the last 100 years, the growers' auction system is no longer sufficiently adapted to the retailer consolidation and rapidly-evolving consumer tastes that characterise the modern market,' remarks Gerard van Oosten, a member of the board responsible for operations and products at The Greenery International. The Greenery, a new cooperative, was organized with detailed advice and an NLG 450 million loan package from Rabobank. It folds together 8 previously-independent Dutch auctions, with combined annual sales totaling some NLG 3 billion, and its product range now primarily consists of greens, fruits, and legumes, and mushrooms. ACTIVE MARKETING The Greenery plans to take a much more active role in marketing Dutch produce abroad, and will develop a strong information gathering system on the leading foreign markets. Its shareholders are the growers themselves. Before the recent merger, some 10,000 Dutch growers sold their wares through 20 regionally-based collective auction centres. Retailers found it possible to play one centre off against the next - to the detriment of primary producers - while the growers had an insufficiënt sense of market trends to act consistently in their own best interests. MORE PARTNERSHIP 'It was recognized that we needed to make radical improvements if we wanted to save the industry,' says Van Oosten. 'The very future of Dutch horticulture was at stake. We've had to try and reorganize ourselves around the principle of scale so that we can deal with these big organizations as true partners. We are a more relationship-driven enterprise, responsive to the market, and devoted to achieving better efficiency and cost-savings. Rabobank has been instrumental at every stage of the reorganization and we feel an interest in our future at the highest levels in your organization,' he adds. CUSTOMER RESPONSE Jacob van Dijk, the Greenery's relationship manager, wholeheartedly agrees. 'There is no reason why Dutch growers can't take part in and benefit from the process of concentration that's sweeping through their market,' he observes. In order to do so, however, they have been forced to jettison TUINBOUWVEILIN GEN - NIEUWE ONTWIKKELINGEN Het Nederlandse veilingen-systeem is redelijk uniek.Tot voor kort verkochten de ca. 10.000 telers hun producten via de 20 regionale veilingen. Onlangs fuseerden 8 van deze veilingen tot een nieuwe coöperatie:The Greenery. Onze bank adviseerde in dit proces en zorgde voor financieringen van in totaal NLG 450 min. De nieuwe veiling werkt marktgerichter. In plaats van alles 'via de klok' te veilen,zullen lange termijn contracten gesloten worden met supermarktketens. Deze aanpak geeft een grotere zekerheid. Gerard van Oosten, Board member of The Greenery International. an attitude that Van Dijk has characterized frankly as short-termist. 'If prices for a product are good, growers tend to flood the market and thus drive prices back down. It is important to take a view on the entire supply chain - production, distribution and logistics. This way, growers can put their resources to work where they will do the most good: in more specialized product ranges and in responding to consumer demand.' BREAK WITH TRADITION One way to do this is to 'wire' the entire supply chain electronically. The Greenery is installing an electronic 'market' that will function as a virtual crossroad for information about supply and demand. The merger proposals were not adopted without controversy, however. 'Growers have been obliged to change their traditional way of looking at things,' van Oosten concedes. 'For centuries, farmers everywhere have battled against the elements. Their expectations tend towards the extreme - either bumper harvests and meager crops. This is culturally ingrained in their way of life.' TRADEOFFS FOR SURVIVAL The public auction system, under which some 80 percent of Dutch produce is now sold, dovetails well with this outlook. It works on the so-called 'clock' principle: as the indicator moves from a high price down towards the low, the buyers call out their bids and thus stop the clock. This can produce occasional windfall profits - as well as heavy losses in an atmosphere of oversupply. Apart from the clock system, whose share of total sales will drop to about 25 percent, prices will be fixed through agreements with supermarket chains. The goal is that the new system will offer a degree of security for producers in the form of a reliable and stable cost- plus price.

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