EMU- MAKING THE CHANGE 12 info exchange WHAT'S NewS Issue 11 November 1996 The shift to a common European currency has been greeted with a complex mixture of hope and apprehension.This is understandable: after ail, it will touch on almost every aspect of life. Banks, in particular, confront substantial transitional costs and, initially, pressures on their profitability. But for progressive and outward looking players, the single currency regime will bring considerable opportunities as well. From left to rigbt: Evelyn Cueni, Thomas Mani, Fergus Murphy, Fïervé Petit, Jan Sybesma Roel van Veggel, Björn Gross, Joachim Krinke, Barbara Schreeb-Ziegler, Flolger Dobra, Bram Kruimel, Padraig McCreesh, Alexandra Nenninger, Inge Mulders, Roberto de Cardona, Nigel McDonagh, Flan Segaar, Edwin van Raalte, Thierry Collet, Walter van Miegbem, Flans FFonig, Alfredo Jiménez-Millas. This was the underlying consensus as RI's EMU/Euro coördinators gathered in Frankfurt early this month to discuss the specific challenges and opportunities involved. 'We came away with a clear sense that the transition towards EMU - while difficult - also opens up new doors for Rabobank as well,' says Bram Kruimel, who is heading up Rabobank International's Euro transition team. This is one of the working parties of Rabobank's Steering Committee which is led by Jan Groninger of the Executive Board and coordinated by Wim Boonstra of the EMU coordination unit. EXPLOITING OPPORTUNITIES 'Until now, everyone has been talking about the heavy cost of new systems and the loss of income from treasury operations - especially guilder FX, bonds and derivatives where we are strong,' says Kruimel. 'But we mustn't forget that we will also be playing in a much bigger game. We have to change our mind-set from one focused on problems to one seeking opportunities.' As Kruimel points out, even the biggest players on the European banking scene will be small in comparison with a radically expanded market. The bank that can correctly identify its strgngths and weaknesses, sector by sector, can better exploit strategie niches. CHANGING BASE Initially, the problems will be considerable and the technical groundwork for a new commercial strategy is being carefully laid. In addition to declining margins and the loss of income from treasury operations, the bank must come to grips with specific challenges on at least three fronts. These include: technical issues related to the adaptation of internal IT and payment systems; legal uncertainties, and; competitive questions arising from monetary policy harmonization. 'If the common currency agenda moves forward according to plan, then between the years 1999-2000, we're clearly going to have to change our base currency over to the euro,' Kruimel says. 'One of the biggest issues, in terms of personnel requirements, will involve adjusting our information-handling systems to accommodate this change.' ADJUSTING SYSTEMS Every system - from the large ones used in the dealing rooms to the smallest individual spreadsheet - will have to be adjusted from guilder to euro. Conversion will at first be focused on systems dealing with internal administration, financial market transactions and international payments, followed by those handling retail payments. Progress will be determined as much by the availability of qualified personnel as by technical challenges per se. 'As a challenge, this comes on top of the already complex 'Year 2000' problem, which involves upgrading computer clocks,' says Kruimel. Now, the major systems like Atlas and Devon should be fairly easy to render 'euro-proof'. But there are a whole host of subsystems and interfaces that will have to be addressed.' DIFFERENT SPEEDS What's more Kruimel notes, the agenda for new systems roll-outs in the various branches is taking account of EMU- related considerations. At the heart of these choices lies an imponderable question: how quickly will customers adapt to the new regime? While the capital markets are likely to make a relatively rapid changeover, the new currency may be slower to take hold among retail customers, and wholesale clients are likely to use both for a time. 'The starting point of our work has been the assumption that the international network should be fully prepared for the transition to EMU by 1999 - not just technically but commercially as well,' Kruimel says. OPEN QUESTIONS In addition, the guilder-euro switch raises legal uncertainties. Will the shift to Euros trigger clauses that make it possible to renegotiate other aspects of existing contracts? Finally, there are monetary policy conversion issues. For example, will the bank be paid interest on the reserves if and when it is required to deposit with the

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