/n:v.rdti
in Singapore
Official Opening South Africa
F&A CONFERENCE
10
short news
WHAT'S NewS Issue 11 November 1996
The conference in Singapore The outlook
for Food Agribusiness in Southeast Asia'
was a great succes. Organized in
cooperation with the University of
Singapore, it offered an impressive panel of
distinguished speakers and attracted more
than 260 CEO's and CFO's from food and
agribusiness corporations all around Asia.
As one of them remarked: 'the speeches
were very informative and the meeting
provided a perfect opportunity to network
with other colleagues and competitors
around the world'. Henk Visser hosted the
pre-conference banquet. He presented guest
FOD BECOMES NSD
In our August issue, we reported the demise of
the Foreign Offices Department.The idea at
that time was to absorb its various tasks into
other departments. However, after further
consideration it turned out during this
dynamic reorganization process this team will
play an important role in the whole
networking process between the offices
(including Utrecht). And another in supporting
the 3 members of the managing board who
are responsible for the offices. And last but not
leat they are the liaison officers for all matters
regarding the Rabobank Organization other
than those for which specific head office
functions have been created.
SRM - UPDATE
One decision taken at the Task Force
meeting is the creation of senior
relationship management (SRM).'We
believe this is of vital importance to the
successful implementation of the client-
focus strategy,' says Robin Bargmann. 'End
of November was deadlined for
submission of candidates.Clearly,general
managers and members of the offices
management teams can also carry out the
role of SRMs whereas members of the
executive board of Rabobank Nederland
and members of the managing board of
Rabobank International should be
available to act as account executives at
the highest possible levels. However, we
also need SRMs whose primary focus is
SRM.The most important skills are his/her
ability to identify opportunities for Rl
worldwide to deliver customer value and
to mobilize all the necessary resources
within Rl to make that happen.' It's a tall
order.Standards have been set purposely
high. After all, our clients deserve the best.
Robin Bargman: 'Senior relationship
manager is of vital importance for our
client-focus strategy.'
of honour Mr. Lim Hng Kiang, Minister of
National Development, the first issues of
two major studies. These studies 'Capital
Structure of Listed F&A Corporations in
Southeast Asia' and 'The Outlook for F&A
in Southeast Asia' are authored by the
University of Singapore and our bank
respectively. The latter can be ordered with
Marketing in Utrecht by telephone (+31 30
21 62804) or telefax (+31 30 21 61976).
pfe GRENZELOOS
BANKIEREN
Onze activiteiten zijn
globaal te verdelen in productgerichte
functies en klantgerichte functies, waarbij
de eerste groep zorgt voor ontwikkeling en
aanpassing van bankdiensten voor onze
klanten. De tweede groep heeft als
verantwoordelijkheid de klanten van die
producten te voorzien die zij nodig hebben.
Onze nieuwe structuur zorgt ervoor dat
bestaande 'grenzen' verdwijnen, zowel
tussen de directoraten onderling als tussen
de diverse kantoren. Er ontstaat een
gezamenlijke verantwoordelijkheid voor
alle medewerkers. Dit maakt het
eenvoudiger om de binnen de bank
beschikbare kennis en ervaring met
collega's te delen. De nieuwe structuur
betekent ook dat bepaalde diensten niet
meer automatisch binnen het hoofdkantoor
zullen vallen. De Task Forces zullen een
voorstel doen welke kantoren op een
bepaald gebied als Centre of Competence
(CoC) zouden kunnen optreden. Als CoC
stelt het kantoor vervolgens de expertise
beschikbaar aan alle andere kantoren die
hier behoefte aan hebben. Een goed
voorbeeld hiervan is het IT-centre in
Luxemburg,dat nu al wereldwijd deze rol
vervult voor Private Banking.
Een 'grenzeloze' bank zowel qua kennis als
qua samenwerking met collega's en klanten
is ons streven.
Last month we already informed you about the official opening of our representative
office in South Africa. As a direct result of the contacts with CEO's and CFO's who
attended the reception, South Africa is now making feasibility studies on two major
South African Agri-project finance deals. Says Paco den Doopi'This is really a good start'.
From left to right: Paco den Doop, Henk Visser and Hans Wijers, Dutch minister
of Economie A ff airs.
