DEVELOPING STRATEGIES AND... -( international ")- What's News Issue 3 June/July 1995 Not too long ago, the annual general managers' conference was a relatively small affair.This year, over 30 GMs gathered at head office for a meeting of minds with CBS colleagues, both Utrecht-based and international, to examine the bank's progress and hammer out plans for the future. the international division, 'because other- wise we couldn't have got through the work-load.' Three basic programs on branches, rep. offices/trade finance and private banking meant everyone worked on a systematic examination of a wide variety of subjects such as risk management, value at risk, trade policy, marketing, information systems and communication with and within the international division. These in tensive sessions were then discussed at length by all participants. The working- group structure was supported by detailed presentations on a number of recent de- velopments, such as Dublin's role in the network and the PIBA take-over ex- perience. Says international chief Rik van Slinge- landt: 'But besides the exchange of infor mation and know-how, we also looked at the strategie issues confronting the div ision, now and in the future. There are five elements involved - markets, investments, people, risks and results. And none of these factors can be seen in isolation. I know I always say it, but we're talking synergy again here, and we'll keep on talking about it until we really get it right.' RABOBANK VEROVERT DE WERELD In vijf tot tien jaar is de Rabobank een begrip geworden in de internationale agribusiness. Het internationale netwerk, aangestuurd door het directoraat Inter nationaal van het Centrale Bankbed rijf, telt nu 64 kantoren, met in totaal ruim 1.300 medewerkers. Zo'n 15 procent van het ba lanstotaal wordt inmiddels in het buiten land gegenereerd. Vooral de groeimarkten in Zuid-Amerika en het Verre Oosten zijn interessant voor de Rabobank. Achter deze schijnbaar ongebreidelde expansie steekt een zorgvuldig uitgestippelde stategie. Uiteindelijk doel: vóór het eind van deze eeuw uitgroeien tot de grootste agribank ter wereld. When the international division was set up in the late 1970s, its brief was based on the concept of 'foreign offices serve the home base'. In other words, Rabobank followed its clients to locations where they were active. Gradually, a strategy for in ternational expansion was developed, in Mexico, Milan, Shanghai, Taiwaï hardly a month goes by without ation. In the past five years, the There are now 64 offices emplo around 15 percent of the balan rapidly increasing network? De through the bank's thinking an The basic strategy behind Rabobank's in creasing international focus is its declared goal of becoming the world's premier fooi^^ and agribusiness bank, preferably sooner than later. By the end of the century, Rabo bank plans to have made a real impact on this core business area and to have started branching out into a number of other (semi-related) areas, such as phar- maceuticals and health-care. In the space of 15 years, the bank has made a real mark on the global food and agribusiness sector - in the US it already ranks as the third F&A bank, while the acquisition of PIBA in Australia last year gave it a strong foothold in a market ideally placed to piek up real economie growth in the Far East. However, the international division in not in the business of sintply pinning flags on maps. 'Our expansion is always carefully researched and potential markets are ex- amined thoroughly before we go in,' says Riedlin. 'We always start small, often witf^^ only one representative. But once there, they can grow as much as they can earn." Of the recent and imminent spate of open- ings, Riedlin says: 'Let's be frank about this, these are actually symbolic because which food and agri-lending played a domi nant role. This led to the establishment of offices in the world's major ports, such as New York and Singapore. But also to presences in dominant financial centres, like London and Hong Kong. Over time, the division's strategy was expanded and fine-tuned to include other products, such as trade and corporate finance, treasury and, most recently, private banking. Some offices focus exclusively on one particular area - a good example here is Guernsey which is solely a private banking oper- ation. The broad range of activities in the net work and the ever-growing numbers of general managers working very different markets means the structure of their annual meeting has had to be adapted to meet changing needs. In 1995, sessions in- volving all participants were limited to two days of the five-day conference. 'We were forced to create a working-group structure,' says organizer Cees van Rest of

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