- - - - - - - - - - - - - - - - - - - - - Inhoudsopgave Voorwoord Bestuursverslag Corporate governance Consolidated Financial Statements Company Financial Statements Pillar 3 Amounts in millions of euros Domestic retail banking Wholesale banking and international rural and retail banking Leasing Real estate Other segments Consolidation effects Total For the year ended 31 December 2016 Net interest income 5,467 1,974 1,086 293 (77) 8,743 Net fee and commission income 1,334 538 90 16 (27) (33) 1,918 Other income 58 1,097 816 379 71 (277) 2,144 Income 6,859 3,609 1,992 688 (33) (310) 12,805 Staff costs 1,798 1,137 616 215 (76) 831 4,521 Other administrative expenses 3,113 1,023 285 142 245 (1,173) 3,635 Depreciation 117 94 31 4 50 142 438 Operating expenses 5,028 2,254 932 361 219 (200) 8,594 Impairment losses on goodwill and investments in associates 700 700 Loan impairment charges 25 255 101 (75) 4 310 Regulatory levies 279 151 22 13 18 483 Operating profit before tax 1,527 949 937 389 (974) (110) 2,718 Taxation 400 305 197 101 (281) (28) 694 Net profit 1,127 644 740 288 (693) (82) 2,024 Cost/income ratio excluding regulatory levies (in %)1 73.3 62.5 46.8 52.5 n/a n/a 67.1 Cost/income ratio including regulatory levies (in %)2 77.4 66.6 47.9 54.4 n/a n/a 70.9 Loan impairment charges (in basis points of average private sector loan portfolio)3 1 26 30 (54) n/a n/a 7 Business segment assets 315,470 438,251 39,350 14,958 115,089 (262,942) 660,176 Investments in associates 17 397 24 182 1,797 2,417 Total assets 315,487 438,648 39,374 15,140 116,886 (262,942) 662,593 Business segment liabilities 285,564 426,846 34,984 12,671 117,316 (255,312) 622,069 Total liabilities 285,564 426,846 34,984 12,671 117,316 (255,312) 622,069 Investments in property and equipment 59 51 2,044 3 91 2,248 Impairment of tangible and intangible assets 112 4 1 (1) 116 Goodwill 322 136 77 2 537 Private sector loan portfolio 275,770 105,192 31,772 11,332 485 424,551 in millions of euros Domestic retail banking Wholesale banking and international rural and retail banking Leasing Real estate Other segments Consolidation effects Total Loan impairment allowances loans and advances to customers Balance on 1 January 2016 3,963 2,898 322 1,175 33 8,391 Loan impairment charges from loans and advances to customers 91 307 145 (73) 4 474 Write-down of defaulted loans during the year (932) (203) (165) (240) (7) (1,547) Interest and other adjustments 125 33 15 12 (15) 170 Balance on 31 December 2016 3,246 3,035 317 874 15 7,487 Specific allowance 2,176 2,679 128 863 5,846 Collective allowance 650 11 95 756 IBNR 420 345 94 11 15 885 Total 3,246 3,035 317 874 15 7,487 1 Operating expenses divided by Income 2 Operating expenses plus regulatory levies divided by Income 3 Loan impairment charges divided by 12-month average private sector loan portfolio 212 Rabobank Jaarverslag 2016

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Jaarverslagen Rabobank | 2016 | | pagina 213